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Culinary Services Supervisor

2 months ago

Toronto, Ontario, Canada TIM HORTONS Full time
Position Overview

Join our team at TIM HORTONS as a Food Operations Coordinator. This is a permanent position that offers a dynamic work environment where you will oversee the culinary team and ensure high standards of food service.

Key Responsibilities
  • Schedule Management: Develop and implement effective methods to meet work schedules.
  • Team Supervision: Lead and coordinate the activities of staff responsible for food preparation and portioning.
  • Staff Training: Provide training to employees on job responsibilities, sanitation practices, and safety protocols.
  • Inventory Estimation: Assess and estimate the ingredients and supplies needed for meal preparation.
  • Quality Assurance: Ensure that food and service adhere to quality control standards.
  • Customer Relations: Address and resolve customer complaints or concerns promptly.
  • Record Keeping: Maintain accurate records of stock levels, repairs, sales, and waste management.
  • Reporting: Prepare and submit comprehensive reports as required.
Supervisory Scope

You will be responsible for supervising a team of 3-4 individuals.

Work Environment

This role involves working in a fast-paced environment, requiring the ability to handle pressure, stand for extended periods, and manage physically demanding tasks, including lifting heavy loads. Overtime may be necessary.

Personal Attributes

The ideal candidate will possess:

  • Strong client focus
  • Excellent interpersonal skills
  • Outstanding oral communication abilities
  • Flexibility and adaptability
  • Team-oriented mindset
  • Proactive initiative
  • Dependability and reliability
  • Organizational skills
Diversity and Inclusion

TIM HORTONS is committed to fostering an inclusive workplace. We offer various support programs for:

  • Persons with Disabilities: Mentorship and coaching opportunities.
  • Newcomers and Refugees: Mentorship programs and diversity training.
  • Youths: Networking opportunities and awareness training.
  • Veterans: Mentorship and training initiatives.
  • Indigenous Workers: Cultural competency training and mentorship.
  • Mature Workers: Awareness training and mentorship opportunities.
  • Visible Minorities: Mentorship programs and diversity training.

We look forward to welcoming dedicated individuals who are passionate about delivering exceptional food service.