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Incident Response Manager

3 months ago


Vancouver, British Columbia, Canada NTT DATA Services Full time

Position ID:
NTT DATA Services is committed to attracting outstanding, innovative, and dedicated professionals who are eager to advance their careers with us. We are currently seeking an Incident Response Manager to become a vital part of our organization.

Key Responsibilities:
As an Incident Response Manager, you will be responsible for overseeing the management of significant incidents that impact our operations. Your role will include:
1. Coordinating the response to major incidents to ensure swift resolution.
2. Collaborating with cross-functional teams to identify root causes and implement preventive measures.
3. Communicating effectively with stakeholders to provide updates and manage expectations.

Qualifications:
The ideal candidate will possess strong leadership skills and a proactive approach to incident management. You should have a proven track record in handling critical incidents and a deep understanding of IT service management principles.

Why Join Us?
At NTT DATA Services, we value diversity and inclusivity, fostering an environment where innovative ideas can thrive. Join us to be part of a forward-thinking team that is dedicated to excellence.