Program Management Leader

2 months ago


Barrie, Ontario, Canada The Salvation Army Full time

The Salvation Army seeks a dedicated Program Management Leader to oversee and enhance our vital services for individuals and families in need.

Reporting directly to the Executive Director, you will play a pivotal role in shaping the future of our shelter programs, food services, and community & family support initiatives.

Key Responsibilities:

  • Provide guidance, mentorship, and professional development opportunities for your team of direct reports.
  • Direct all aspects of program operations, encompassing men's and family shelters, food programs, and a range of community and family services.
  • Ensure that policies and procedures are established, implemented, and regularly reviewed to align with organizational standards and legal requirements.
  • Cultivate strategic partnerships with other agencies to expand the support we offer to our clients.
  • Conduct in-depth analyses of current programs and community needs to identify areas for improvement and growth.
  • Lead the development and implementation of innovative new programs tailored to the evolving needs of our clientele.
  • Implement rigorous monitoring and evaluation systems to assess program effectiveness and impact.
  • Chair regular case management meetings to facilitate collaboration and ensure client-centered care.
  • Oversee fiscal operations, including budget preparation and management, to ensure responsible resource allocation.
  • Contribute to the Health & Safety committee to promote a secure and healthy work environment.
  • Develop and implement strategies to recognize and motivate personnel, fostering a positive and productive work culture.
  • Review case management processes to guarantee client-centered practices that prioritize individual needs and well-being.
  • Promote our programs within the organization and the wider community to raise awareness and support.
  • Lead the recruitment process for program staff, ensuring we attract talented individuals who share our commitment to service.
  • Maintain accurate and organized records and files for each program, ensuring compliance with organizational standards.

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