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Shift Manager

2 months ago


Pickering, Ontario, Canada smokin samosa Full time
About the Role

We are seeking a highly skilled Shift Manager to join our Food Service team at Smokin Samosa. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of food service staff, including training and development to ensure they have the skills and knowledge to perform their duties effectively.
  • Food Quality and Safety: Ensure that food and service meet quality control standards, and maintain a clean and safe working environment.
  • Inventory Management: Requisition food and kitchen supplies, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns, and ensure that their needs are met in a timely and professional manner.
  • Operations Management: Establish methods to meet work schedules, prepare budget and cost estimates, and maintain records of sales and customer feedback.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 to less than 7 months of experience in a food service environment.
  • Certifications: Safe Food Handling certificate.
Working Conditions

This is a permanent, full-time position with a 35-hour workweek. The work environment is fast-paced and dynamic, with a combination of sitting, standing, walking, and standing for extended periods. The ideal candidate will have excellent oral communication skills, be a team player, and have a client-focused approach.