Customer Experience and Compliance Manager

4 weeks ago

Old Toronto, Ontario, Canada Airlines Worldwide.D Full time

Company Overview: Airlines Worldwide.Directory is a leading network connecting airlines, aviation suppliers, and travel agencies. We strive to enhance customer satisfaction and ensure compliance within the aviation industry.

Position Summary: The Customer Experience and Compliance Manager is responsible for overseeing the customer service operations and ensuring adherence to regulatory standards. This role involves developing strategies to improve customer interactions and maintain compliance with industry regulations.

Key Responsibilities:

  • Develop and implement customer service policies and procedures.
  • Monitor customer feedback and service metrics to identify areas for improvement.
  • Ensure compliance with aviation regulations and standards.
  • Collaborate with various departments to enhance the overall customer experience.
  • Provide training and support to customer service staff.

Qualifications:

  • Proven experience in customer service management within the aviation sector.
  • Strong understanding of compliance regulations related to airlines and travel agencies.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and implement effective solutions.

Why Join Us: At Airlines Worldwide.Directory, you will have the opportunity to contribute to a dynamic team dedicated to improving customer experiences and ensuring compliance in the aviation industry.

  • Customer Experience Director

    1 week ago

    Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full time

    About ACCS - ARES Customer Care Solutions GmbHACCS - ARES Customer Care Solutions GmbH is a leading provider of innovative digital solutions dedicated to simplifying the customer experience for businesses across the globe. With a user-friendly online platform, customer interactions and support can be efficiently managed, making the customer experience more...

  • Customer Experience Director

    7 days ago

    Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full time

    About ACCS - ARES Customer Care Solutions GmbHACCS - ARES Customer Care Solutions GmbH is a leading provider of innovative digital solutions dedicated to simplifying the customer experience for businesses across the globe. With a user-friendly online platform, customer interactions and support can be efficiently managed, making the customer experience more...

  • Customer Experience Manager

    7 days ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global luxury hotel management company, renowned for its exceptional service and commitment to excellence. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering unforgettable experiences to our guests.About the RoleWe are seeking a highly skilled Customer...

  • Customer Experience Manager

    1 week ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global luxury hotel management company, renowned for its exceptional service and commitment to excellence. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering unforgettable experiences to our guests.About the RoleWe are seeking a highly skilled Customer...

  • Customer Experience Manager

    15 hours ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global luxury hotel management company with a commitment to delivering exceptional guest experiences. Our company culture is built on the principles of recognizing and welcoming individuals, treating everyone with respect, and creating lasting impressions.About the RoleWe are seeking a Manager, Customer...

  • Customer Experience Manager

    18 hours ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global luxury hotel management company with a commitment to delivering exceptional guest experiences. Our company culture is built on the principles of recognizing and welcoming individuals, treating everyone with respect, and creating lasting impressions.About the RoleWe are seeking a Manager, Customer...

  • Manager, Customer Experience

    4 days ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global luxury hotel management company that operates over 120 hotels and resorts in 47 countries worldwide. Our company culture is built on the principles of recognizing and welcoming individuals, treating everyone with respect, and creating lasting impressions that stay with our guests, residents, and...

  • Manager, Customer Experience

    3 days ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global luxury hotel management company that operates over 120 hotels and resorts in 47 countries worldwide. Our company culture is built on the principles of recognizing and welcoming individuals, treating everyone with respect, and creating lasting impressions that stay with our guests, residents, and...

  • Trade Compliance Specialist

    1 week ago

    Toronto, Ontario, Canada Trade Compliance Recruiting Solutions Full time

    Job SummaryWe are seeking a highly skilled Trade Compliance Specialist to join our team at Trade Compliance Recruiting Solutions. As a key member of our organization, you will be responsible for ensuring compliance with trade regulations and laws.Key ResponsibilitiesServe as the subject matter expert in Trade Compliance, providing guidance and support to the...

  • Trade Compliance Specialist

    7 days ago

    Toronto, Ontario, Canada Trade Compliance Recruiting Solutions Full time

    Job SummaryWe are seeking a highly skilled Trade Compliance Specialist to join our team at Trade Compliance Recruiting Solutions. As a key member of our organization, you will be responsible for ensuring compliance with trade regulations and laws.Key ResponsibilitiesServe as the subject matter expert in Trade Compliance, providing guidance and support to the...

  • Trade Compliance Specialist

    4 days ago

    Toronto, Ontario, Canada Trade Compliance Recruiting Solutions Full time

    Job SummaryWe are seeking a highly skilled Trade Compliance Specialist to join our team at Trade Compliance Recruiting Solutions. As a key member of our organization, you will be responsible for ensuring compliance with trade regulations and laws.Key Responsibilities:Serve as the subject matter expert in Trade Compliance, providing guidance and support to...

  • Trade Compliance Specialist

    3 days ago

    Toronto, Ontario, Canada Trade Compliance Recruiting Solutions Full time

    Job SummaryWe are seeking a highly skilled Trade Compliance Specialist to join our team at Trade Compliance Recruiting Solutions. As a key member of our organization, you will be responsible for ensuring compliance with trade regulations and laws.Key Responsibilities:Serve as the subject matter expert in Trade Compliance, providing guidance and support to...

  • Customer Experience Platform Manager

    4 weeks ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    Job Title: Manager, Customer ExperienceCompany: Four Seasons Hotels and ResortsAbout the Company: Four Seasons is a premier luxury hotel management organization with a presence in over 120 locations across 47 countries. The company is dedicated to promoting cancer research, as well as fostering diversity, inclusion, equality, and a sense of belonging.Job...

  • Customer Experience Platform Manager

    4 weeks ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    Job Title: Manager, Customer ExperienceCompany: Four Seasons Hotels and ResortsAbout the Company: Four Seasons is a premier luxury hotel management organization operating over 120 properties across 47 nations. The company is dedicated to advancing cancer research, promoting diversity, fostering inclusion, and ensuring equality and belonging.Job Overview:The...

  • Customer Experience Platform Manager

    4 weeks ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    Job Title: Manager, Customer ExperienceCompany: Four Seasons Hotels and ResortsAbout the Company: Four Seasons is a premier luxury hotel management organization operating over 120 properties across 47 nations. The company is dedicated to advancing cancer research, promoting diversity, fostering inclusion, and ensuring equality and belonging.Job Overview:The...

  • Customs Compliance Manager

    1 week ago

    Toronto, Ontario, Canada Mevotech Full time

    About MevotechMevotech is a leading North American aftermarket auto parts company that specializes in the engineering, design, and distribution of driveline, steering, and suspension parts. With a strong commitment to innovation and customer satisfaction, we are seeking a highly skilled Customs Compliance Manager to join our team.Job SummaryThe Customs...

  • Customs Compliance Manager

    7 days ago

    Toronto, Ontario, Canada Mevotech Full time

    About MevotechMevotech is a leading North American aftermarket auto parts company that specializes in the engineering, design, and distribution of driveline, steering, and suspension parts. With a strong commitment to innovation and customer satisfaction, we are seeking a highly skilled Customs Compliance Manager to join our team.Job SummaryThe Customs...

  • Customer Experience Manager

    7 days ago

    Toronto, Ontario, Canada Volkswagen Financial Services Canada Full time

    Job DescriptionJob Title: Customer Experience ManagerCompany: Volkswagen Financial Services CanadaJob Summary:We are seeking an experienced Customer Experience Manager to join our team at Volkswagen Financial Services Canada. The successful candidate will be responsible for leading the Customer Advocacy department, focusing on enhancing and continuously...

  • Customer Experience Manager

    7 days ago

    Toronto, Ontario, Canada Volkswagen Financial Services Canada Full time

    Job DescriptionJob Title: Customer Experience ManagerCompany: Volkswagen Financial Services CanadaJob Summary:We are seeking an experienced Customer Experience Manager to join our team at Volkswagen Financial Services Canada. The successful candidate will be responsible for leading the Customer Advocacy department, focusing on enhancing and continuously...

  • Customer Experience Director

    1 week ago

    Old Toronto, Ontario, Canada Staples Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Retail Manager to join our team at Staples Canada. As a key member of our leadership team, you will be responsible for enabling our work, learn, and grow culture; for our customers and associates.Key ResponsibilitiesProvide leadership and shape the customer-centric culture at the...