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Guest Services Representative

3 months ago

Chilliwack, Canada Coast Hotels Full time
Join Our Hospitality Team

Coast Hotels is seeking a committed and meticulous individual to become part of our team as a Front Desk Agent. In this role, you will play a vital part in ensuring our guests have a pleasant and memorable experience.

Qualifications
  • High school diploma or equivalent
  • 1-2 years of relevant experience in a customer service role
Key Responsibilities
  • Greet and assist guests upon arrival
  • Manage check-in and check-out processes
  • Handle guest inquiries and resolve issues
  • Maintain an organized front desk area
  • Process payments and manage billing
  • Provide information about hotel services and local attractions
Work Environment
  • Detail-oriented approach
  • Ability to thrive in a fast-paced setting
  • Physically active role
Employee Benefits
  • Comprehensive health benefits, including dental and disability coverage
  • Retirement savings plan

If you possess a strong work ethic and a passion for providing exceptional service, we invite you to consider this opportunity to contribute to a welcoming atmosphere for our guests.