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IT Senior Technical Expert

2 months ago

Winnipeg, Manitoba, Canada Avenir IT Inc. Full time

Avenir IT Inc. is seeking a highly skilled IT Senior Engineer to join our team. As a key member of our Expert-level team, you will be responsible for providing top-tier technical support and expertise to our clients. Your role will involve troubleshooting and resolving complex networking, infrastructure, and server issues, as well as assisting with escalations that require advanced technical knowledge. You will also be expected to train, mentor, and lead your team, as well as build strong relationships with coworkers and clients through excellent communication and interpersonal skills. Key responsibilities include:

* Providing expert-level technical support and troubleshooting for complex issues
* Assisting with escalations and providing advanced technical expertise
* Training and mentoring junior team members
* Building strong relationships with coworkers and clients through excellent communication and interpersonal skills
* Staying up-to-date with the latest technologies and industry trends

Requirements:

* Minimum five years of relevant IT experience fully supporting and building SMB environments
* Strong understanding of complex IP networks, Windows Server, Azure, Office 365, and SQL Database
* Excellent communication and interpersonal skills, including written and verbal communication, time management, and project management
* Proficiency in presenting technical and business subjects to technical and non-technical audiences
* Valid driver's license and access to a vehicle

If you are a highly skilled IT professional with a passion for delivering exceptional technical support and expertise, we encourage you to apply for this exciting opportunity.