Retail Operations Supervisor
4 weeks ago
Company Overview
At Kenny U-Pull, we are dedicated to providing used vehicles with a second chance. With 27 auto recycling facilities across various provinces, our team of over 400 passionate employees is committed to transforming the used car market and promoting a sustainable environment for future generations. Since our inception in 2008, we have successfully recycled more than 1 million vehicles.
Kenny U-Pull operates as a division of American Iron & Metal (AIM), a globally recognized leader in the metal recycling sector, boasting over 125 locations, 4000 employees worldwide, and annual sales exceeding 3.5 billion dollars.
Benefits Offered:
- Competitive hourly wage starting at $20.60, plus a semi-annual bonus of up to 3.75%
- AIM Tuition Assistance Program
- Comprehensive vacation, benefits, and RRSP matching program
- 24/7 access to virtual healthcare services
- Provision of a new pair of steel-toe boots from the first day
- Exclusive employee discounts on parts from any Kenny U-Pull facility
Role Overview
We are seeking enthusiastic individuals for the position of Team Lead. In this pivotal role, you will be instrumental in overseeing daily operations to ensure that branch objectives are achieved. Your responsibilities will include managing task-related activities and ensuring that exceptional customer service is consistently delivered.
Key Responsibilities:
- Upholding outstanding customer service standards throughout the branch.
- Advocating and implementing Environmental, Health, and Safety protocols.
- Delegating and executing daily tasks for both customer service and production teams.
- Assisting in the onboarding and training processes for new hires.
- Collaborating with the Branch Manager and Assistant Branch Manager to open and close the branch.
- Maintaining a thorough understanding of current business practices and Kenny U-Pull standards.
- Completing administrative duties, including daily cash reconciliations and inventory assessments.
- Ensuring that branch standards are consistently met.
- Facilitating business transitions and communicating change management information to help staff adapt.
Qualifications:
- Minimum of 3 years of experience in a similar position.
- Post-secondary education is preferred.
- Willingness to travel to other Kenny U-Pull locations as required.
- Experience in retail and/or the automotive industry is advantageous.
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