Showroom Sales Consultant

1 month ago

Red Deer, Alberta, Canada EMCO Corporation Full time

Job Title: Showroom Consultant

Job Summary:

We are seeking a highly skilled Showroom Consultant to join our team at EMCO Corporation. As a Showroom Consultant, you will be responsible for providing exceptional customer service and product knowledge to our customers in our showrooms.

Key Responsibilities:

  • Assist customers in selecting products and providing design advice to meet their needs
  • Develop and maintain strong relationships with designers, home builders, and architects to grow sales
  • Provide customers with accurate quotes and delivery dates
  • Meet or exceed sales and gross profit targets
  • Enter orders and quotes in the system and maintain proactive communication with customers
  • Investigate and resolve customer issues in a timely and professional manner
  • Maintain product literature and ensure current information is available to customers
  • Drive showroom sales through promotions and maintaining display materials
  • Understand and follow all safety regulations at customer locations and at the Profit Centre

Qualifications:

  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • Minimum 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred
  • Design experience or certificate an asset
  • Ability to gain comprehensive knowledge of products on display and suggest appropriate products to customers
  • Knowledge of kitchen and bath design trends
  • Proficient in Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • Able to identify customer needs and provide solutions
  • Excellent project management skills
  • Able to learn and operate the applicable software system
  • Intermediate math skills
  • Valid driver's license

Preferred Skills:

  • Previous experience with or knowledge of products sold in plumbing, kitchen, or bathroom showrooms
  • Experience using Infor or Digital Warehouse
  • Experience in the design field or certified designer

About EMCO Corporation:

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment with opportunities for growth and development, a competitive salary and benefits package, and a pension plan with employer contributions.

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