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Automotive Parts Coordinator
2 months ago
We are seeking a skilled Automotive Parts Coordinator to join our team at Craftsman Collision in West Kelowna. As a key member of our operations team, you will be responsible for ensuring the efficient flow of vehicles through all stages of repair.
The successful candidate will be responsible for receiving and returns, maintaining a well-organized parts room, and providing exceptional customer service to our customers and stakeholders.
Key responsibilities include:
\u2022 Providing the highest levels of customer service, both internally and externally
\u2022 Supporting management of shop operations in alignment with The Craftsman Way
\u2022 Using company dashboard to accurately identify and prioritize tasks
\u2022 Actively participating in daily production meetings
\u2022 Receiving and mirror matching parts to ensure accuracy in support of the repair plan
\u2022 Maintaining professional relationships with all stakeholders
\u2022 Using Craftsman Management System to enter parts and sublet invoices, and confirm margins
\u2022 Maintaining and organizing parts carts, staging areas and parts room in alignment with The Craftsman Way
\u2022 Updating parts carts tags in alignment with The Craftsman Way
\u2022 Delivering parts to stakeholder(s) as required
\u2022 Ensuring returns are completed prior to file being closed
\u2022 Working with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards
\u2022 Ensuring compliance with internal policies, procedures and guidelines to promote their consistent application within the Company
\u2022 Contributes to the goal of closing all files within 24 hours of vehicle delivery
\u2022 Supports company standards in SPARKLE, safety and security
\u2022 Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external
\u2022 Other duties as assigned
Requirements
\u2022 Post-secondary degree or diploma in a related field is an asset
\u2022 Strong verbal, written and listening skills
\u2022 A well-defined sense of diplomacy, including negotiation and conflict resolution skills
\u2022 Demonstrated time management, problem solving, critical thinking and sound judgement skills
\u2022 Strong interpersonal skills with customer service-oriented attitude
\u2022 Proficient in Outlook with the ability and willingness to learn new applications
\u2022 Demonstrated desire and aptitude for learning and development
\u2022 Must have a valid class 5 driver's license with a clean driver's abstract over the last 3 years
\u2022 Must be legally entitled to work in Canada with no restrictions
Benefits
When you're part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.
Your resume should clearly outline how your qualifications & experience fit this position.
Thank you for your interest in Craftsman Collision
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