Customer Service Representative

1 week ago


Halifax, Nova Scotia, Canada Savers Value Village Full time

About Us

Savers / Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.

Our Business Model

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

Our Impact

We are proud to be a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors and other Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and support to our customers.

Key Responsibilities

  • Provide exceptional customer service and support to customers
  • Assist customers with purchases and returns
  • Process donations and maintain a clean and organized store environment
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service

What We Offer

We offer a comprehensive onboarding and training program, as well as opportunities for career growth and development. Our team members enjoy a range of benefits, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan with a generous company matching provision.



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