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Kitchen Operations Manager

2 months ago

Thunder Bay, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly skilled and experienced Kitchen Operations Manager to join our team at Tim Hortons. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high standards of quality and service, and leading a team of kitchen staff.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of kitchen staff, ensuring that all tasks are completed efficiently and effectively.
    • Train and develop kitchen staff to improve their skills and knowledge.
    • Establish and maintain a positive and productive work environment.
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards of quality and safety.
    • Monitor and control food costs, inventory, and waste.
    • Implement and maintain HACCP and food safety procedures.
  • Operations and Logistics
    • Plan and coordinate kitchen operations, including menu planning, inventory management, and supply chain logistics.
    • Ensure that all kitchen equipment and facilities are maintained in good working order.
    • Develop and implement procedures to improve kitchen efficiency and productivity.
  • Customer Service
    • Ensure that all customers receive excellent service and that their needs are met.
    • Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a kitchen management role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Strong attention to detail and organizational skills.
    • Ability to train and develop staff.
  • Work Environment
    • Noisy work environment.
    • Exposure to odours.
What We Offer
  • Competitive Salary and Benefits
    • Health care plan.
    • Permanent work term.
    • 35 to 40 hours per week.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth.