Product Care Specialist

2 weeks ago

Guelph, Ontario, Canada Intello Technologies Inc. Full time
About the Role

We are seeking a highly skilled Product Care Specialist to join our team at Intello Technologies Inc. as a Retail Expert. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide repair and replacement estimates for customers
  • Engage with prospective and current customers in-store, by phone, and messaging
  • Create solutions for customers by using the power of technology to improve their lives
  • Work in a fast-paced environment, where every day is different
What You'll Need
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and provide exceptional customer service
  • Knowledge of mobile technology and repair processes
What We Offer
  • A competitive hourly rate of $17 - $21
  • A monthly activations bonus
  • A comprehensive benefits package, including medical, vision, and dental coverage
  • A flexible and customizable benefits package that includes massage therapy and mental health support
About Us

We are a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

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