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Clinical Operations Director

2 months ago


Surrey, British Columbia, Canada Fraser Health Full time
Job Summary

Fraser Health is seeking a highly skilled and experienced Director, Clinical Operations to lead the development and implementation of clinical strategies, planning, and operations across the health service area.

Key Responsibilities
  • Develop and implement strategic plans to improve clinical operations and patient outcomes.
  • Collaborate with senior leaders to design and implement integrated clinical programs that align with Fraser Health's strategic priorities.
  • Oversee the development and implementation of policies and procedures to support clinical operations and patient-centered care.
  • Lead the development and management of budgets and financial plans to ensure effective resource allocation.
  • Provide leadership and direction to operational leaders to remove barriers to patient transition and foster a culture of patient-centered care.
  • Represent Fraser Health in the health service community, civic, and provincial governments to promote the organization's strategic priorities.
  • Develop and implement performance management criteria to measure program and individual performance.
  • Provide leadership to support engagement and respect through effective feedback, retention strategies, and work practices that support work-life balance.
Qualifications

A Master's level of education in a field related to healthcare management, supplemented with seven to ten years' recent related, progressively responsible leadership experience; or an equivalent combination of education, training, and experience.

Competencies

The successful candidate will demonstrate the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous, and create the conditions for people to succeed.

Professional/Technical Capabilities
  • Demonstrated leadership in roles to lead and move forward complex organizational change issues across health service needs that support broad transformational objectives.
  • Demonstrated leadership abilities to incorporate department/site needs within the broader context of the health delivery system and multiple site/service requirements.
  • Demonstrated ability to work and lead within a matrix reporting structure.
  • Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality, and strategic initiatives.
  • Proven presentation skills within a senior leadership capacity.
  • Proven proficiency of leading practice in the field of healthcare leadership.