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Food Service Team Lead

2 months ago

Vancouver, British Columbia, Canada D.S.L. Broadway Food Limited Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at D.S.L. Broadway Food Limited. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the skills and knowledge needed to perform their roles.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met and that they feel valued.
  • Operations Management: Establish methods to meet work schedules, supervise and check the delivery of food trolleys, and ensure that all food service operations are running smoothly.
  • Teamwork: Work collaboratively with other members of the operations team to achieve our goals and objectives.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Language: English.
  • Work Term: Permanent.
  • Hours: 35 hours per week.