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Crane Division Operations Manager
2 months ago
Position Overview:
NCSG Crane & Heavy Haul Services Ltd. is seeking a Branch Manager for the Crane Division. The ideal candidate will possess a background in Crane operations, Engineering, or Business, along with extensive knowledge of crane functionalities, capabilities, and industry standards.
The Branch Manager will be responsible for overseeing all branch operations, including safety protocols, bidding processes, dispatching, operational management, engineering tasks, financial planning, and fleet upkeep. They will ensure that all activities adhere to quality standards and are executed within designated timelines. Furthermore, they will formulate and implement branch policies that align with corporate objectives, while coordinating with other branches to maintain schedules and make necessary adjustments as needed. The Branch Manager must be capable of assessing job requirements, selecting appropriate cranes, and executing tasks with the necessary expertise. It may be required for the Branch Manager to operate a crane or maneuver Class 1 equipment as project demands dictate. Additionally, they will be responsible for hiring, training, and directing personnel while fostering a culture of safety and compliance with regulations.
Why Consider This Opportunity?
- Strong organizational culture and core values.
- Competitive compensation package with bonus potential.
- Comprehensive benefits program.
- Matching retirement savings plan.
- Generous vacation policy.
- Company vehicle and fuel allowance for work-related activities.
Your success will be measured by your ability to:
- Direct and enhance operational efficiency within the branch.
- Develop and execute effective branch/site planning to ensure timely completion of functions in line with corporate standards.
- Monitor overall branch performance, providing solutions to recurring issues that may impact operations.
- Provide leadership and direction while maintaining a safe and respectful workplace.
- Deliver exceptional customer service, including relationship management and problem-solving capabilities.
- Manage the complete local value chain of activities (sales, estimating, execution, equipment sourcing) with support from corporate services (Finance, HR, Safety, Fleet).
- Promote a strong local culture that aligns with the company's mission of Inspiring Solutions with a collaborative attitude.
- Ensure all branch personnel are aligned with company goals and values by monitoring compliance with policies and industry regulations.
- Ensure adherence to safe work practices and efficient job completion, providing support as necessary.
- Actively promote company services and identify growth opportunities while maintaining profitable relationships with clients.
- Identify and communicate potential growth opportunities to the executive team.
- Prepare annual budgets (P&L and capital expenditure targets) based on market analysis, fleet refurbishment, and capital investments, while enforcing cost controls to achieve financial objectives.
- Oversee updates of equipment, parts inventories, and purchasing processes to ensure quality and cost-effectiveness.
- Lead and drive profitability, growth, and sales activities in alignment with company vision and values.
- Possess the ability to operate a crane or move equipment as project requirements necessitate.
- Prior experience in crane operation and/or Class 1 driving is preferred.
- Oversee overall branch performance.
- Assume additional responsibilities as required.
Qualifications:
- Must be willing to relocate if necessary.
- A minimum of five years of experience in mobile crane operations and project management is preferred.
- Journeyman Crane Operator certification is required.
- Candidates with a Class 1 License will be prioritized.
- Hands-on leadership and mentoring experience is essential.
- Previous managerial experience in the crane industry is preferred.
- The Branch Manager should be comfortable in a service-oriented business and understand customer and market needs.
- Ability to manage multiple operations within a complex organization.
- Excellent verbal and written communication skills.
- Proven problem-solving abilities and the capacity to translate customer needs into business requirements.
- Strong analytical skills and the ability to view situations from various perspectives.
- Proficient in Microsoft Excel, Word, and Outlook, with the ability to adapt to new systems as required.
- A safety-conscious attitude and leadership style are essential.
Company Overview:
NCSG operates with approximately 400 employees across 10 branches in Western Canada, providing crane and heavy haul services to diverse industries including refining, oil & gas, utilities, forestry, mining, and renewable energy.
Headquartered in Edmonton, Alberta, NCSG is recognized as one of the leading fully operated and maintained crane companies in North America, attributing its success to the collective efforts of its dedicated employees working towards a common vision.
