Food Service Supervisor

5 days ago

Welland, Ontario, Canada Firehouse Subs Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Firehouse Subs. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Food Preparation and Presentation
    • Estimate ingredient and supplies required for meal preparation and ensure that they are ordered and received in a timely manner.
    • Prepare and portion food to meet quality control standards.
  • Customer Service
    • Ensure that customers receive exceptional service and that their needs are met in a timely and efficient manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management.
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Knowledge of food safety and sanitation procedures.
Work Environment

Our restaurant is a fast-paced environment where you will be required to work under pressure and meet tight deadlines. You will be standing for extended periods and working in a combination of sitting, standing, and walking.

Support for Newcomers and Refugees

We are committed to supporting newcomers and refugees in their settlement process. As a Food Service Supervisor, you will have the opportunity to assist with immediate settlement needs, recruit newcomers and refugees, and support them with foreign credential recognition.

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