Service Technician
2 months ago
We are seeking a highly skilled and compassionate Service Technician to join our team at CB Canada. As a Service Technician, you will play a critical role in ensuring the safety and accessibility of our clients by delivering, installing, and repairing custom mobility equipment.
Key Responsibilities- Diagnose and Repair
- Create service orders and quotes in our system
- Assess and troubleshoot issues with mobility devices
- Repair manual and power devices and equipment onsite and in-store
- Repair electrical systems within mobility devices
- Program and set-up basic power and mobility equipment
- Install and repair elevating products and solutions
- Deliver a Motion Customer Experience
- Build trusting relationships with clients
- Ensure client needs are met and objectives are achieved
- Be Flexible and Mobile
- Travel to client homes and facilities
- Technical Skills
- Previous experience in a customer service role
- Exposure to using diagnostic tools, electronic equipment, and completing mechanical repairs
- Interest in or knowledge of mobility products is beneficial
- Avid troubleshooter with innovative and efficient problem-solving approach
- Empathy
- Ability to navigate any situation in a friendly, professional, and compassionate manner
- Additional Requirements
- Lift up to 50 pounds to move or repair equipment and devices
- Valid driver's license and clean driving record
- Ability to work flexible hours on occasion to accommodate client needs
We are a company committed to making life accessible for all. Our team is dedicated to providing exceptional customer experiences and delivering high-quality mobility solutions. As a Service Technician, you will be part of a dynamic team that values compassion, expertise, and innovation. If you are passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity.
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