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Part Time Front Office Associate

2 months ago

Welland, Ontario, Canada Leon's Furniture Full time

About Leon's Furniture

Leon's Furniture is a leading home furnishings retailer in Canada, known for its wide selection of high-quality products and exceptional customer service.

Job Summary

We are seeking a Part Time Front Office Associate to join our team at Leon's Furniture. As a Front Office Associate, you will be responsible for delivering a world-class customer experience, responding to customer inquiries, and assisting with after-sales service.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with after-sales service, including answering questions and resolving issues related to products and services.
  • Complete daily reports and maintain customer accounts, ensuring accurate and up-to-date information.
  • Work collaboratively with fellow colleagues to achieve sales and customer service goals.
  • Interact professionally with customers, providing a positive and helpful experience.

Why Work at Leon's Furniture?

  • On-going training and development to ensure your success in the role.
  • A fast-paced, dynamic, and fun environment with a great team.
  • A generous employee discount program.
  • Profit sharing.
  • Flexible schedules.

Requirements

  • Ability to communicate clearly, both written and orally.
  • Fun, friendly, confident personalities.
  • Strong problem-solving and analytical skills.
  • Exceptional organizational skills.
  • Ability to work collaboratively with fellow colleagues.
  • Ability to interact professionally with customers.