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Hotel Attendant
3 weeks ago
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Hotel Operations Manager
3 months ago
Position Overview:
The Hotel Administrative Manager plays a crucial role in ensuring the seamless operation of the hotel, focusing on delivering exceptional service and maintaining high standards.
Key Responsibilities:
- Guarantee uniformity and excellence across all hotel functions with meticulous attention to detail.
- Design and execute Standard Operating Procedures for various departments to enhance efficiency.
- Contribute significantly to revenue management and distribution strategies, overseeing pricing and inventory across multiple platforms.
- Proactively address and resolve guest inquiries and concerns with professionalism, including managing feedback and reviews.
- Oversee monthly reconciliation of commission invoices for booking platforms.
- Facilitate effective communication among departments to meet resort goals.
- Adhere strictly to company policies and regulations.