Mental Health Therapist, First Call Care

2 weeks ago

Ottawa, Ontario, Canada Homewood Health Full time
About the Role

We are seeking a highly skilled and compassionate Mental Health Therapist to join our team at Homewood Health. As a Mental Health Therapist, you will play a vital role in providing high-quality, evidence-based treatment to individuals struggling with mental health and addiction disorders.

Key Responsibilities
  • Deliver EFAP services and other clinical services as assigned, including confidential counselling, case management, direct clinical services and assessments
  • Provide quick, effective telephonic assessments, via calls on queue and through Meet Now function, on issues regarding client behaviour and emotional health, family, wellness, work issues and other personal matters, and in crisis situations
  • Develop and implement treatment plans that address the unique needs of each client
  • Collaborate with the Clinical Manager to receive case assignments, establish treatment plans, complete case progress notes and determine case closure
  • Conduct risk assessments and support suicide or other risk prevention interventions
  • Complete intervention notes and any other tracking documents as needed
  • Maintain established service level and direct service targets
Requirements
  • Master's degree in Counselling, Social Work or Psychology
  • Registration, in good standing with relevant governing body, as Social Worker, Psychologist, Marriage & Family Therapist or Canadian Certified Counsellor
  • 2 – 3 years' clinical experience with a continuum of mental health and situational problems, including experience and training in solution-oriented and/or cognitive behavioral short-term therapies
  • Crisis hotline, telephonic counselling and/or EFAP experience is preferred
  • Excellent verbal and written communication and active listening skills in both French and English
  • Skilled with risk assessment, on-line research and demonstrated resourcefulness in locating and accessing emergency and/or community resources across Canada
  • Empathetic to client concerns with exceptional customer service delivery in person and on the phone
  • Flexible with a creative approach to single-session counseling and passionate about helping to create immediate change by focusing on client's strengths
About Homewood Health

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference.

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

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