Mental Health Therapist

5 days ago


Ottawa, Ontario, Canada Homewood Health Full time
Job Title: Mental Health Therapist, First Call Care

Make a meaningful impact in the lives of individuals and families by joining our team as a Mental Health Therapist, First Call Care. As a key member of our collaborative team, you will deliver high-quality EFAP services and other clinical interventions to support the well-being of our clients.

Key Responsibilities:
  • Deliver confidential counselling, case management, and direct clinical services to clients, including assessments and crisis interventions.
  • Provide quick and effective telephonic assessments and develop personalized strategies to support client goals.
  • Collaborate with colleagues to ensure seamless service delivery and achieve established service level targets.
  • Consult with the Stay at Work Clinical Management team as needed and lead workshops to support client growth and development.
Requirements:
  • Master's degree in Counselling, Social Work, or Psychology.
  • Registration in good standing with a relevant governing body, such as a Social Worker, Psychologist, or Canadian Certified Counsellor.
  • 2-3 years of clinical experience with a continuum of mental health and situational problems, including experience in solution-oriented and/or cognitive behavioral short-term therapies.
  • Crisis hotline, telephonic counselling, and/or EFAP experience is preferred.
  • Excellent verbal and written communication and active listening skills in both French and English.
  • Skilled in risk assessment, online research, and resourcefulness in locating emergency and community resources across Canada.
  • Empathetic to client concerns with exceptional customer service delivery in person and on the phone.
About Us:

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration, and innovation. We are committed to employment accessibility, diversity, equity, and inclusion, and we encourage applications from members of equity-seeking groups.



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