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Financial Operations Coordinator
3 months ago
About EMCO Corporation
With a rich history spanning over 115 years, EMCO Corporation stands as a premier national wholesale distributor specializing in plumbing, HVAC, waterworks, and industrial products tailored for the construction sector. Our commitment to delivering high-quality and innovative products supports a variety of residential, commercial, and infrastructure projects across Canada.
Coast Water Systems (CWS) and Engineered Pipe Group (EPG) are dedicated Profit Centres located in Maple Ridge, BC. Coast Water focuses on the design, fabrication, and assembly of customized water and wastewater systems, while Engineered Pipe Group excels as a leading distributor of high-density polyethylene piping systems, along with essential maintenance and repair services. This unique position allows for a collaborative role that encompasses both businesses.
Position Overview
The Profit Centre Administrator plays a crucial role in ensuring the seamless operation of the workplace, providing essential support to all team members. This position involves managing inquiries and directing them to the appropriate personnel, maintaining various workplace documents, and facilitating meetings and staff events.
Key Responsibilities:
- Ensure accurate and timely invoicing for customer shipments on a daily basis.
- Assist in customer service efforts, including managing phone inquiries.
- Organize and file packing slips, pickers, and reconciled reports.
- Reconcile daily transactions, Visa statements, and prepare bank deposits.
- Review, verify, and enter vendor invoices, debit memos, and cancellations into the system promptly and accurately.
- Investigate and resolve inquiries from customers, vendors, and the National Support Centre, ensuring exceptional service.
- Collaborate with the Profit Centre Manager to maintain production records and track project hours.
- Support the sales team by preparing submittal packages.
- Update and manage various Excel spreadsheets and Google documents.
- Provide necessary information to the web designer for website updates and manage social media platforms as needed.
- Adhere to all safety regulations at customer locations and within the Profit Centre.
- Contribute to all Profit Centre activities as a vital member of the team.
- Perform additional tasks as assigned by the Profit Centre Manager.
Qualifications:
- Completion of Grade 12 or equivalent; post-secondary education is an asset.
- A minimum of one year of experience in customer service, accounts payable, accounts receivable, or a related field.
- Familiarity with basic bookkeeping practices and terminology related to accounts receivable/payable.
- Proficient in Microsoft Office applications.
- Exceptional customer service and communication skills.
- Strong attention to detail and accuracy.
- Ability to build positive relationships with customers, vendors, and colleagues.
- Capable of prioritizing tasks and managing multiple projects simultaneously.
- Willingness to learn and effectively use the software systems for order processing.
Additional Information:
We offer:
- Mentorship and comprehensive on-the-job training.
- Opportunities for growth with a competitive salary, benefits, and profit-sharing.
- A stable career with a company that upholds strong core values.
- Participation in our pension plan with employer contributions.
- A focus on work-life balance and flexible working hours.
Why Join Our Team?
Joining our team means becoming part of a supportive, collaborative, and close-knit environment that values excellence and enjoyment in the workplace.
EMCO is an equal opportunity employer committed to fostering a diverse and inclusive workplace where all employees can thrive.
