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Pet Care Operations Supervisor

2 months ago


West Vancouver, British Columbia, Canada West Vancouver Veterinary Hospital Full time
Position Overview

The Pet Care Services Manager is responsible for overseeing the daily operations of our veterinary facility, ensuring the highest standards of care for pets.

Qualifications
  • Education: Other trades certificate or diploma
  • Experience: 3 to 5 years in a similar role
Key Responsibilities
  • Develop and enforce policies and procedures for staff to enhance operational efficiency.
  • Manage budgets and inventory to ensure financial health.
  • Recruit, train, and supervise team members to maintain a high level of service.
  • Address and resolve customer inquiries and concerns effectively.
  • Oversee the maintenance and ordering of supplies necessary for operations.
  • Provide compassionate care for pets in our facility.
  • Plan, organize, direct, control, and evaluate daily operations to meet business objectives.
Types of Pets Handled
  • Cats
  • All breeds of dogs
Personal Attributes
  • Strong interpersonal skills
  • Effective time management abilities
Benefits
  • Health Benefits: Dental plan
  • Financial Benefits: Group insurance benefits

Employment Type: Permanent

Working Hours: 30 to 40 hours per week