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Technical Support Specialist
2 months ago
We are seeking a highly skilled Technical Support Specialist to join our team at Team Home Realty Inc. as a permanent employee.
Job Summary:The Technical Support Specialist will provide technical assistance and support to our clients and internal teams, ensuring that they have a seamless experience with our systems and technology.
Key Responsibilities:- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Consult technical manuals, guides, and other resources to resolve technical issues and implement solutions.
- Provide training and guidance to users on how to use our systems and technology.
- Collect and maintain a log of technical issues and solutions for future reference.
- Provide support for business systems, networks, and internet connectivity.
- College diploma or equivalent experience in a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with tight deadlines.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other software applications.
This is a hybrid role, with a mix of remote and in-office work.
What We Offer:- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and a cover letter, to [insert contact information].