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Food Service Supervisor
2 months ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
- Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
- Work Schedules: Establish and maintain work schedules, ensuring that staff are adequately staffed to meet customer demand.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food service establishment.
- Certifications: Safe Food Handling certificate and Serving It Safe program certification.
- Physical Demands: Ability to stand for extended periods, work in a fast-paced environment, and work under pressure.
- Personal Suitability: Excellent oral communication skills, flexibility, and a client-focused approach.
- Health Benefits: Dental plan, health care plan, and vision care benefits.
- Work Schedule: 30 to 40 hours per week.
- Language: English.
