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Customer Service Representative

2 months ago

Bracebridge, Ontario, Canada Walmart Canada Full time
Job Summary

As a Customer Service Desk Associate at Walmart Canada, you will play a vital role in delivering exceptional customer experiences and ensuring a seamless shopping environment.

Key Responsibilities
  • Provide friendly and professional customer service, addressing customer inquiries and resolving issues in a timely and efficient manner.
  • Represent company values and policies to the public, maintaining a positive and respectful attitude at all times.
  • Ensure proper adherence to company procedures and policies, including Refund Automation and defective slip completion.
  • Assist customers with information, refunds, exchanges, and directions, providing accurate and helpful guidance.
  • Maintain sales tax exempt records and ensure all damaged merchandise is sent to Claims for processing.
  • Verify returned merchandise against refund slips prior to returning it to the sales floor, ensuring accuracy and efficiency.
Requirements
  • Minimum qualifications include [insert minimum qualifications here].
  • Preferred qualifications include [insert preferred qualifications here].

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.

Location

40 Depot Dr Rr7, Bracebridge, ON P1L 0H1, Canada