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Team Member, Delivery Support Specialist
2 months ago
We are seeking a highly skilled and motivated Team Member, Delivery Support to join our team at RONA. As a key member of our front-line team, you will be responsible for providing exceptional customer service and ensuring that our store runs smoothly.
Key Responsibilities- Supervise and train front-line staff to maintain high service standards
- Oversee register coverage and store supply usage to optimize efficiency
- Provide refunds and monitor cash drawer amounts to ensure accuracy
- Perform opening and closing procedures to ensure a seamless store experience
- Provide excellent customer service by assisting customers and addressing any issues
- Understand, train, and promote company programs and initiatives to drive sales and customer engagement
- Train and mentor new associates to ensure a smooth onboarding process
- Perform other related tasks to ensure the store runs smoothly and efficiently
- 1 year of retail experience
- 1 year of experience in team supervision
- Strong problem-solving skills to resolve customer issues
- Excellent communication skills to train and motivate team members
- Strong attention to detail to maintain high service standards
RONA is committed to creating a diverse and inclusive work environment. We are an equal opportunities employer and welcome applications from all qualified candidates. We are proud to be a part of the RONA family, with over 22,000 employees across Canada. Our teams are driven by a passion to help people bring their projects to life and make a difference in the communities we serve.