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Claims Manager

2 months ago


London, Ontario, Canada Co-operators Full time
About the Opportunity

We are a leading Canadian financial services co-operative, committed to being a catalyst for a sustainable and resilient society. Our team is essential to achieving this goal, and we are seeking a skilled Claims Manager to join our team.

Key Responsibilities
  • Lead the Claims Department in managing claims efficiently and effectively.
  • Develop and implement strategies to improve claims processing and customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless claims handling.
  • Monitor and analyze claims data to identify trends and areas for improvement.
  • Provide coaching and guidance to team members to ensure they have the necessary skills and knowledge to perform their duties.
Requirements
  • English is required, French is an asset.
  • Proven experience in claims management, preferably in a financial services industry.
  • Strong leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Collaborative and team-oriented approach.