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Content & Communications Intern

2 months ago

Toronto, Ontario, Canada RBC - Royal Bank Full time

Job Summary

We are seeking a highly motivated and detail-oriented Content & Communications Intern to join our team at RBC. As a Content & Communications Intern, you will be responsible for supporting the development and implementation of content strategies across various channels. This is an excellent opportunity to gain hands-on experience in content creation, marketing, and communications.

Key Responsibilities

  • Liaise with department members to support new and ongoing projects
  • Conference Planning: Coordinate and plan quarterly conferences for RBC employees; managing agendas and related materials.
  • Plan and host training sessions
  • Communications: Work with the Strategy and Communications team to build branch and internal communications plans
  • Training & Development RBC Connect Site Maintenance: Create blog posts, maintain resources, edit page layouts and post monthly announcements.
  • Content Creation: Create, edit and maintain written articles, videos, department presentations and ensure all content is created following the RBC brand guidelines
  • Salesforce Data Input: Create and track training events and session attendance for team training sessions.
  • Training Program Support: Assist in coordination and administrative tasks for virtual and in-person training programs and calls.
  • Administration: Upkeep and maintain office policies and procedures to ensure efficient office operations, coordinates logistics for meetings, including rooms and catering.
  • Work with subject matter experts to update existing training content and create new content as needed (video, infographics, presentations, newsletters, etc.)
  • Provide insight and input into future of training - identify gaps and offer solutions for the department.

Requirements

  • Content creation experience
  • Detail oriented with strong organizational skills
  • Ability to multitask and prioritize
  • Creative and analytical thinker
  • Strong written and verbal communication skills
  • Familiarity with Word, Excel, PowerPoint

Preferred Qualifications

  • A passion for thought-leadership, identifying opportunities to implement new ideas
  • An interest in training and development, finding ways to innovate and bridge gaps in training offerings
  • Experience working with a team
  • Knowledge of the financial industry

What We Offer

  • Opportunity to work with a dynamic and collaborative team
  • Professional development and growth opportunities
  • A comprehensive benefits package
  • A competitive salary and bonus structure