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Retail Sales Team Leader

3 months ago


Oshawa, Ontario, Canada Elyon African Kitchen Full time
Position Overview

The Sales Supervisor at Elyon African Kitchen plays a crucial role in overseeing the daily operations of our retail environment. This position requires a strong leader who can manage a team effectively while ensuring customer satisfaction and operational efficiency.

Educational Requirements
  • Completion of a college, CEGEP, or equivalent non-university program lasting between 3 months to less than 1 year.
Key Responsibilities
  • Delegate tasks to sales personnel to optimize workflow.
  • Authorize merchandise returns to maintain inventory integrity.
  • Compile and analyze reports regarding sales performance, merchandising strategies, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems to ensure product availability.
  • Supervise and coordinate the activities of sales staff to achieve operational goals.
Specialization Area

Focus on retail store management within the culinary sector.

Work Environment
  • Fast-paced setting requiring attention to detail.
  • Ability to perform a combination of sitting, standing, and walking.
  • Physical stamina for prolonged periods of standing, walking, and occasional bending or kneeling.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Exceptional verbal communication abilities.
  • Adaptability and organizational skills.
  • Dependable team player with a capacity to multitask effectively.
Experience

Minimum of 1 year to less than 2 years in a supervisory role within a retail environment.

This is a permanent position requiring a commitment of 30 hours per week, with English as the primary working language.