Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Esso. As a key member of our retail sales and customer service team, you will be responsible for leading a team of sales workers and overseeing the day-to-day operations of our retail store.
Key Responsibilities- Leadership and Team Management: Supervise and co-ordinate the activities of sales workers, providing guidance and support to ensure excellent customer service and sales performance.
- Sales and Merchandising: Assign sales workers to duties, authorize payments, order merchandise, and establish work schedules to meet sales targets and maintain a well-stocked store.
- Customer Service: Resolve customer complaints and issues, provide excellent customer service, and ensure a positive shopping experience.
- Inventory Management: Organize and maintain inventory, including receiving and stocking merchandise, and ensuring accurate inventory levels.
- Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and drive sales growth.
- Education: No degree, certificate, or diploma required.
- Experience: 1 year to less than 2 years of retail sales and customer service experience.
- Language: English.
- Work Environment: Fast-paced retail environment with a focus on customer service and sales performance.
- Physical Demands: Combination of sitting, standing, walking, and handling heavy loads.
- Opportunities for Advancement: Career growth and development opportunities within our retail sales and customer service team.
- Competitive Compensation: Competitive salary and benefits package.
- Support for Diversity and Inclusion: Commitment to creating a welcoming and inclusive work environment for all employees.
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