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Automotive Parts Specialist

3 months ago


Whitby, Canada AutoCanada Full time

AutoCanada is seeking a skilled Parts Advisor to enhance our dynamic Parts Department.

We value individuals who are dedicated to providing outstanding customer service to our esteemed clientele who choose to procure parts and service their vehicles through our dealership. Your enthusiasm for the automotive sector, coupled with your ability to engage with customers professionally, will be key to your success.

What We Provide:

  • Attractive compensation package
  • Comprehensive health and dental coverage
  • Premier dealership environment
  • A supportive and energetic team atmosphere
  • An opportunity to contribute to a thriving, expanding business

Key Responsibilities:

  • Assist in managing inventory and ordering parts in a fast-paced setting
  • Build relationships with both wholesale and retail customers, both in-person and via phone
  • Identify customer requirements to locate necessary parts or services and recommend additional related options
  • Monitor inventory levels, reorder supplies, and handle special orders as required
  • Support the Parts Manager in addressing discrepancies between the inventory system and actual parts on hand
  • Collaborate closely with service technicians
  • Gather necessary information for special orders and ensure accurate sourcing of parts; multitasking and precision are essential
  • Investigate the availability of specific parts, whether within the dealership or from external sources as needed
  • Become a vital member of a cohesive team that aims to deliver the best experience for our Parts, Service, and Sales customers

Qualifications:

  • Prior experience as a Parts Advisor in a dealership is essential
  • At least 1 year of experience in an automotive dealership or Parts Department
  • Familiarity with CDK and Star Parts is advantageous
  • Thorough understanding of Parts and Service operations and inventory management
  • Strong diplomatic skills, including negotiation and conflict resolution
  • Excellent organizational and time management abilities
  • Professionalism and integrity, earning the trust of colleagues and clients
  • Detail-oriented, self-driven, and resourceful
  • Proficient in Word, Excel, and MS Office applications
  • Capability to meet physical demands such as lifting heavy items and standing for extended periods
  • Possession of a valid driver's license with a clean driving record