Senior Manager

2 months ago


Selkirk, Manitoba, Canada Shared Health Full time
Job Summary

The Manager of Support Services is a senior management position responsible for the development and coordination of support services at Shared Health. This role ensures the cohesive integration of these services with programs to achieve optimal patient care.

Key Responsibilities
  • Develop and implement support services strategies to enhance patient care and satisfaction.
  • Coordinate with facilities services support lead to ensure effective delivery of support services.
  • Manage environmental hygiene, food production, laundry, mobile support, order/receiving/warehousing supplies, and building maintenance.
  • Oversee capital and minor capital expenditures related to support services.
  • Collaborate with stakeholders to identify and address quality improvement, workplace safety, patient safety, and risk management opportunities.
Requirements
  • Management experience in a healthcare environment.
  • Supervisory experience in a unionized setting.
  • Experience in quality improvement, workplace safety, patient safety, and risk management.
  • Experience applying change management principles.
  • Experience developing policies and procedures.
Education and Certification
  • Post-secondary degree in a relevant field, such as healthcare management or a related field.
  • Lean 6-sigma certification at a Green Belt level or higher.
Qualifications and Skills
  • Demonstrated problem identification, analysis, and resolution skills.
  • Ability to solve complex issues under pressure in a timely manner.
  • Knowledge of Workplace Safety & Health practices and procedures.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills to maintain effective working relationships with internal and external stakeholders.
  • Intermediate level of proficiency in MS Office applications.


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