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Customer Service Associate

2 months ago


Aurora, Ontario, Canada A&W Full time
About the Role

We are seeking a highly motivated and detail-oriented Food Counter Attendant to join our team at A&W. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare, heat, and finish simple food items to meet customer demands.
    • Portion and wrap foods to ensure quality and presentation.
    • Serve customers at counters or buffet tables with a smile.
  • Cleanliness and Sanitation
    • Clear and clean tables, trays, and chairs to maintain a clean and safe environment.
    • Sanitize and wash dishes and other items by hand to meet health and safety standards.
  • Inventory and Stock Management
    • Keep records of the quantities of food used to ensure accurate inventory management.
    • Stock refrigerators and salad bars to maintain a well-stocked and organized kitchen.
  • Customer Service
    • Take customers' orders and respond to their needs in a timely and professional manner.
    • Use manual and electrical appliances to clean, peel, slice, and trim foodstuffs to meet customer demands.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • Will train on the job to ensure a smooth transition.
  • Equipment and Machinery Experience
    • Conventional oven
    • Deep fryer
    • Electronic cash register
    • Food dispensers
    • Grill
  • Work Conditions and Physical Capabilities
    • Fast-paced environment
    • Handling heavy loads
    • Overtime required
    • Physically demanding
    • Repetitive tasks
    • Standing for extended periods
    • Work under pressure
  • Personal Suitability
    • Client focus
    • Reliability
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week
What We Offer

As a Food Counter Attendant at A&W, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and ensuring a seamless dining experience for our guests. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.