Contents Technician

4 weeks ago


Abbotsford, British Columbia, Canada BELFOR Full time
Job Title: Contents Technician

We are seeking a highly motivated and detail-oriented Contents Technician to join our team at Belfor. As a Contents Technician, you will play a critical role in the property restoration process, working closely with our team to ensure the safe and efficient handling of personal property in residential and commercial settings.

Key Responsibilities:
  • Work under supervision in residential and commercial settings, handling personal property (contents) including packing, loading, and transport, disassembly and reassembly, mitigation services, dry and wet cleaning, inventorying and chain of custody, deodorization, ambient air filtration, and cleaning and laundering items.
  • Participate in development of content scopes of work, including characterization of smoke particulate, test cleaning, cleaning methods, and deodorization methods.
  • Identify salvageable versus non-salvageable contents, inventory photographing, and provide excellent customer service.
  • Work under time constraints to meet specific timelines, ensuring attention to detail and a keen sense of safeguarding other people's property and information.
  • Practice good housekeeping at all times to ensure a safe and non-cluttered worksite.
  • Participate in and demonstrate an understanding of safety principles and practices, following all safety policies and procedures to support a safe working environment.
Requirements:
  • Working knowledge of restoration industry best practices, including restoration following fire and water losses, degradation factors, decontamination, and real, sentimental, and historical evaluation.
  • Familiarity with chemical cleaning products, including Safety Data Sheets.
  • IICRC certification (Fire and Smoke and/or Odour Control and/or Water Damage) preferred.
  • Recognition of common objects and materials, construction/restoration/insurance experience preferred.
  • Comprehensive understanding of customer service principles and practices.
  • Eligible to operate a motor vehicle per Belfor's vehicle policy.
  • Ability to work within a team or independently as needed, strong written and verbal communication skills, and proven ability to multi-task in a fast-paced environment.
  • Basic/Intermediate/Advanced computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word, and Google Suite.
Physical Demands:
  • Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time).
  • Occasional lifting from 41 lbs +, assisted (up to 50% of the time).
  • Access and mobility in tight spaces, fit testing – half and full face mask as needed, annual certification required, working at heights – over 5 feet, periodically.
  • Sustained periods of standing, sitting, walking, bending, and kneeling.

We offer a competitive salary and benefits package, as well as opportunities for advancement and professional development. If you are a motivated and detail-oriented individual with a passion for property restoration, we encourage you to apply for this exciting opportunity.


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