Restaurant Operations Manager
2 months ago
A&W Restaurants Inc is seeking a highly skilled and experienced Restaurant Manager to join our team at our Gellatly Road location in West Kelowna, BC.
Key Responsibilities:- Oversee all aspects of restaurant operations, ensuring high-quality customer experiences and adherence to A&W standards.
- Develop and implement effective management strategies to balance key goals, including quality, speed of service, and cost control.
- Manage weekly P&L statements, labor costs, and direct expenses to ensure profitability.
- Schedule staff, including self, to operational positions and shift roles.
- Maintain equipment and facilities in good condition, planning for maintenance and repairs.
- Recruit, hire, train, and develop hourly staff, including making hiring decisions for supervisory and assistant manager positions.
- Lead meetings, ensure staff safety, and maintain a healthy, motivating work environment.
- Document critical incidents and report them to key individuals.
- Ensure monthly Health and Safety meetings are completed and take corrective action.
- Manage inventory control, ordering, cost control, and weekly inventory counts.
- Apply cash and food cost management principles to ensure restaurant profitability.
- Ensure cleanliness standards and safe food handling practices are met.
- Provide high-level service to guests through efficient preparation, stocking, and staff positioning.
- Manage local store marketing and implement service recovery programs as needed.
- Strong interpersonal skills and proven leadership with supervisory experience.
- Expertise in all restaurant positions.
- Knowledge of restaurant Operating Systems.
- Complete knowledge of Operating Standards.
- High interest in developing others.
- Ability to do accounting and manage administrative aspects of the operation.
- Acceptable oral and written business communication skills.
- Competency in Windows 10 and Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to give presentations.
- Ability to build and maintain positive relationships with colleagues and suppliers.
A&W Restaurants Inc is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced Restaurant Manager looking for a new challenge, please submit your application.
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