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Sales Order Coordinator

3 months ago

Mississauga, Ontario, Canada Johnston Equipment Full time

Sales Coordination (Renewed Division)

Job Title: Associate Sales Coordinator

Division: RRL

Job Summary: Responsible for the accurate entry and management of sales orders, ensuring seamless coordination of RRL Sales operations and related processes, ultimately leading to efficient customer delivery.

Key Responsibilities

Activity A: Retail Orders (30%)

  • Accurately enter, revise, and manage orders in the JDE system.
  • Attach all necessary documentation to the Sales Order in JDE.
  • Request lease documentation as needed.
  • Create and receive Purchase Orders for new sales orders and services.
  • Confirm delivery details with Sales Representatives before scheduling deliveries.
  • Generate invoices for customers and distribute documentation to relevant departments.
  • Create manual invoice requests as necessary.
  • Follow up on scanned documents and take appropriate actions.
  • Maintain Smart Sheet for tracking purposes.
  • Facilitate transfers between branches as required.

Activity B: Wholesale/Rental Orders (15%)

  • Enter, revise, and manage orders in JDE to ensure accuracy.
  • Attach all relevant documentation to the Sales Order in JDE.
  • Confirm delivery information with Sales Representatives prior to scheduling.
  • Create and distribute Invoice Packages as necessary.
  • Generate manual invoice requests as needed.
  • Maintain Smart Sheet for tracking purposes.
  • Facilitate transfers between branches as required.

Activity C: Trade-in Orders (20%)

  • Enter, revise, and manage orders in JDE to ensure accuracy.
  • Attach all necessary documentation to the Sales Order in JDE.
  • Confirm pickup details with Sales Representatives before arranging trade-in pickups.
  • Create and distribute Invoice Packages as necessary.
  • Maintain Smart Sheet for tracking purposes.

Activity D: Scrap Battery Orders (20%)

  • Enter, revise, and manage orders in JDE to ensure accuracy.
  • Request vendor pickups as necessary.
  • Provide order numbers to requesters.
  • Track and report data using Excel.
  • Follow up with vendors regarding credit memos.
  • Attach all necessary documentation to the Scrap Request Order in JDE.
  • Receive orders and invoice customers as required.
  • Follow up on scanned documents and take appropriate actions.

Activity E: Team Support (15%)

  • Handle bankruptcy retrievals.
  • Manage lease returns.
  • Coordinate Walmart/scrap pickups.
  • Conduct annual inventory counts.
  • Address internal customer requests as needed.
  • Audit orders as required.
  • Maintain and revise backlog daily.
  • Perform additional duties as assigned.

Job Factors

Complexity of Decision Making: Standardized tasks requiring decision-making on the accuracy of completed work.

Educational Knowledge: General knowledge equivalent to secondary school graduation.

Experiential Knowledge: Moderate related knowledge, typically requiring 2 years of experience.

Problem Solving: Solutions require interpretation of existing procedures and practices.

Impact of Action: Affects the work of others to a limited degree.

Working Relationships: Requires tact in discussions and interactions with customers and the public.

Leadership: Provides occasional guidance to others.

Accountability for Resources: Utilizes provided resources and ensures quality of work.

Physical Demands: Moderate effort required, including tasks that may involve awkward positions.

Sensory Demands: Considerable effort required for precision work and report writing.

Environment: Work performed in a generally agreeable environment.