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Hotel Operations Supervisor

2 months ago

Canmore, Canada Super 8 Canmore Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Super 8 Canmore. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a smooth guest experience.

Key Responsibilities:
  • Customer Service: Provide friendly and professional service to guests, responding to their needs and resolving any issues in a timely and efficient manner.
  • Reservations Management: Manage room reservations, cancellations, and changes, ensuring accurate and up-to-date information.
  • Front Desk Operations: Supervise and coordinate front desk activities, including check-in, check-out, and guest services.
  • Team Leadership: Lead and motivate a team of hotel clerks, providing guidance, training, and support to ensure excellent service delivery.
  • Communication: Effectively communicate with guests, colleagues, and management, ensuring seamless communication and collaboration.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a hotel or hospitality environment.
  • Language: English.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Recognition: Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.