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Enterprise Server Specialist

3 months ago

Edmonton, Alberta, Canada Alberta Blue Cross Full time

Company Overview:

Alberta Blue Cross is a prominent organization in Alberta, dedicated to providing outstanding customer service and community engagement. We prioritize delivering top-notch health coverage to over 1.8 million members and actively promote wellness initiatives. Our commitment to our mission empowers our employees to realize our vision.

Career Environment:

At Alberta Blue Cross, you will find a workplace that values your contributions. We embrace diversity, support a healthy work-life balance, and offer numerous opportunities for professional development.

Position Summary:

We are seeking an Enterprise Server & Storage Analyst to join our dynamic team. This role involves the strategic planning, execution, management, and oversight of secure and resilient server, data storage, backup, and virtualization environments, encompassing both on-premise and cloud-based technologies. The team plays a vital role in supporting Windows and Linux server ecosystems, along with infrastructure systems utilizing Microsoft, VMware, Red Hat, and Dell platforms.

Key Responsibilities:

  • Administer and support enterprise applications based on Microsoft and/or Linux systems.
  • Become a subject matter expert in Microsoft Azure and Office 365 technologies, as well as Windows, Linux, virtualization, storage, and backup solutions. You will have the opportunity to develop specialized skills while broadening your knowledge base.
  • Ensure the reliability, stability, resilience, and security of server and storage infrastructure, focusing on continuous improvement and enhancements.
  • Provide technical expertise to resolve complex infrastructure issues, collaborating closely with clients and vendors. Engage vendors as necessary to expedite solutions.
  • Develop methods to streamline and automate the deployment, installation, and management of supported systems.
  • Enhance system security by implementing industry best practices for patching and hardening.
  • Contribute ideas and insights into the planning and execution of technical solutions for new technology deployments and corporate initiatives.
  • Create and maintain documentation, including standard operating procedures, knowledge base articles, and project documentation.
  • Participate in on-call support (24/7) on a rotational basis.
  • Complete a personnel security screening and obtain necessary security clearance.

Qualifications:

  • A diploma or degree in a relevant technical field from an accredited institution.
  • 5+ years of experience in an enterprise IT setting.
  • Prior experience with Azure technologies; familiarity with multiple cloud providers (AWS, GCP, etc.) is advantageous.
  • Strong understanding of Azure services and architecture.
  • Proficient in PowerShell scripting and automation; experience with Ansible is a plus.
  • Advanced knowledge of one or more of the following technologies:
    • Microsoft Active Directory and Windows server technologies.
    • Microsoft Exchange and Teams.
    • Red Hat Enterprise Linux (RHEL); equivalent experience will be considered.
    • VMware vSphere.
  • Exceptional problem-solving skills and the ability to troubleshoot intricate issues.
  • A genuine interest in technology with a commitment to continuous learning and development.
  • Excellent communication and teamwork abilities.
  • Self-motivated, detail-oriented, and effective in planning, organization, and time management.
  • A positive attitude and a desire to foster strong working relationships in a collaborative environment, demonstrating a service-oriented mindset and strong interpersonal skills.
  • A high level of accountability and a proven track record of reliability and dependability.
  • A strong inclination towards process improvement and a commitment to staying current with technological advancements.
  • Ability to adapt and respond to shifting business priorities.

This position is open until a suitable candidate is found.

Alberta Blue Cross is an inclusive employer dedicated to a workplace that reflects the diversity of the communities we serve. We empower and advocate for our employees by welcoming, respecting, and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package along with the opportunity to work in an innovative, high-energy, team-oriented environment.