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Food and Beverage Operations Supervisor

3 months ago


Hamilton, Ontario, Canada Accor Hotels Full time

Company Overview

Why choose Accor?
We are more than just a global leader in hospitality. We embrace individuality and offer a range of roles that align with your unique personality. Our commitment is to foster your growth and learning every day, ensuring that your work is meaningful. As you journey with us, you will uncover the endless opportunities that Accor has to offer.
By becoming part of Accor, you have the chance to shape your own narrative, and together we can envision the future of hospitality. Explore the possibilities that await you at Accor.

Position Overview

ROLE SUMMARY

  1. Oversee and guarantee the efficient operation of various Food & Beverage venues.
  2. Conduct inventory assessments across different outlets, maintaining precise records to meet operational needs.
  3. Organize and coordinate events for the diverse Food & Beverage establishments.
  4. Deliver outstanding guest experiences to enhance overall satisfaction.
  5. Train and guide the Food & Beverage team members across the various outlets.
  6. Handle administrative responsibilities for the Food & Beverage sectors, including responding to guest inquiries, managing service sections, and assisting in menu development.
  7. Ensure compliance with Health and Safety regulations within all Food & Beverage areas and the broader hotel environment.
  8. Collaborate with other hotel departments (such as Culinary and Front Desk) to ensure seamless operations of the Food & Beverage outlets.

Candidate Profile

IDEAL CANDIDATE

  1. Minimum of 2 years of experience in various Food & Beverage settings, including All-Day Dining and Bar Restaurants.
  2. Possesses a certificate or diploma in Hotel or Hospitality Management, with experience in Luxury and Lifestyle Hotels.
  3. Familiarity with Micros or similar Point of Sale systems.
  4. Strong communication abilities, both written and verbal.
  5. A passion for mentoring and fostering a positive team culture.
  6. Exceptional attention to detail and organizational skills.
  7. Ability to understand the demands of the industry and work on a flexible schedule, including weekends and holidays.

Additional Insights

Prior experience is advantageous.
Fluency in English is required; proficiency in additional languages is a benefit.

Our commitment to Diversity & Inclusion:
We are dedicated to creating an inclusive environment and aim to attract, recruit, and promote diverse talent.