Retail Supervisor

1 week ago


Ponoka County, Canada Liquor Sphere Full time
About the Role

We are seeking a highly skilled and experienced Liquor Store Supervisor to join our team at Liquor Sphere. As a key member of our retail team, you will be responsible for overseeing the daily operations of our liquor store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of sales associates to provide excellent customer service and meet sales targets.
  • Merchandise Management: Order and manage inventory, including liquor, wine, and beer, to ensure that our shelves are always fully stocked and that our products are rotated regularly.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that our customers leave the store satisfied and loyal.
  • Store Operations: Supervise and coordinate the activities of sales associates, including scheduling, inventory management, and customer service.
  • Financial Management: Manage store finances, including budgeting, forecasting, and controlling expenses.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Language: English
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment
  • Physical Demands: Ability to lift up to 25 pounds and stand for long periods of time


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