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Women's Settlement Counsellor
2 months ago
COSTI Immigrant Services is seeking a skilled Women's Counsellor to join our team. As a Women's Counsellor, you will provide intake and assessment of needs, barriers, and assets in the development of a settlement plan for all newcomer immigrants, refugees, and asylum seekers.
Key Responsibilities:- Provide intake and assessment of needs, barriers, and assets in the development of a settlement plan for all newcomer immigrants, refugees, and asylum seekers.
- Assist clients with information, referral, documentation, crisis intervention, follow-up, and supportive counselling services.
- Refer clients to community and social service agencies for additional support.
- Liaise with government, community groups, educational institutions, and volunteers regarding services for clients.
- Keep administrative records of services and activities, prepare necessary reports, and input data using COSTI and ICARE databases.
- Must be available to work flexible hours, including evenings and weekends when needed.
- Social Service Worker Diploma or equivalent with relevant practicum experience.
- Minimum of one (1) year experience in providing settlement counselling.
- Assisting clients in identifying long and short-term goals and developing settlement plans for initial or post-settlement needs.
- Thorough knowledge of settlement issues facing refugees, refugee claimants, and new immigrants.
- Sensitive to the needs of asylum seekers and newcomers and aware of the social and economic trends of immigrants.
- Experience in completing immigration and various government application forms.
- Ability to communicate in Farsi; additional languages would be considered an asset.
- Demonstrated experience with virtual platforms (Zoom, Microsoft Teams, GoToMeetings).
- Strong customer service skills and demonstrated ability to liaise with community organizations.
- Experience in conducting various methods of outreach.
- Sound knowledge of Internet, Email, and MS Office in a Windows environment.
- Good written and oral communication skills in English is required.
- Must be fully vaccinated against COVID-19.
COSTI encourages applications from individuals reflecting the diversity of our community. We are committed to fair and accessible employment practices and will make reasonable efforts to accommodate people with disabilities during the recruitment and assessment processes when filling positions.
