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Strategic Client Coordinator
3 months ago
Position Overview
At Sunbelt Rentals, the Strategic Client Coordinator is dedicated to ensuring our customers receive the highest level of service. This role serves as the primary point of contact for our strategic accounts, focusing on their needs in the rental of construction and industrial equipment.
Key Responsibilities
- Deliver exceptional and professional service to strategic customers.
- Address customer inquiries and fulfill requests efficiently.
- Uphold the Sunbelt Promise by ensuring reliability and availability.
Qualifications for Success
- Experience in a customer service role, preferably within a call center environment.
- Background in equipment rental or the construction sector is advantageous.
- Familiarity with Wynne software is a plus.
Skills and Abilities
- Strong knowledge of construction equipment.
- Excellent customer service skills and a positive demeanor.
- Effective communication abilities.
- Proficient in understanding customer concerns through probing questions.
Career Development Opportunities
- Gain new skills that pave the way for advancement in operations management.
- Learn to demonstrate proper equipment usage to clients.
- Explore internal career pathways to roles such as operational or service management.
- Experience a supportive work environment that prioritizes employee satisfaction.
- Collaborate with a dedicated team in a culture focused on safety.
Commitment to Safety
This role involves physical activities such as bending, lifting, and working in various environments. The description provided is not exhaustive and may include additional responsibilities as needed.
Inclusivity and Diversity
Sunbelt Rentals values a diverse workplace and encourages applications from all qualified individuals.
Compensation and Benefits
Sunbelt Rentals offers competitive pay and a comprehensive benefits package, including health, dental, vision, life insurance, and a retirement plan with employer matching.
Support for Veterans
We encourage veterans to apply and appreciate the skills they bring to our team.
