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Customer Service Representative
2 months ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team as an Online Casino Dealer. As a Dealer and Host, you will be responsible for providing exceptional customer service and hosting iconic casino games like Blackjack, Poker, and Roulette.
Responsibilities:
* Enthusiastically introduce players to the game and its rules
* Deal cards, spin the wheel, and announce winners
* Use quick and accurate handling of cards
* Research and discuss relevant topics and trivia with the audience
* Follow and supervise updates and amendments in the game
* Engage in friendly conversation without offering personal opinions
* Be presentable and confident in front of the camera
* Use a positive parting remark to end the game conversation
Benefits:
* Work in a smoke-free, alcohol-free, and hazard-free environment
* Enjoy treat days and holiday events
* Collaborate with a diverse and global team
* Work in a secure office with no physical players
* Paid vacation time and breaks
* No experience required, with paid in-house training
* Loyalty incentives
* Fun and engaging company-sponsored team-building events
Requirements:
* Age 19+
* High school diploma or equivalent
* Professional and service-minded with good communication skills
* Flexible schedule including graveyard shifts, weekends, and holidays
* Pass a criminal background check
* Wear an assigned uniform and maintain professional appearance standards
* Comfortable wearing theatrical makeup
* Fluent in Mandarin Chinese and English
About Us:
Evolution Americas is a leading provider of online casino games and services. We offer a unique and exciting work environment with opportunities for growth and development.
