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Customer Service Representative

2 months ago


Antigonish County, Canada APPLE AUTO GLASS Full time

{"h2": "Job Summary", "p": "We are seeking a Customer Service Clerk to join our team at Apple Auto Glass. As a Customer Service Clerk, you will be responsible for providing exceptional customer service, answering inquiries, and resolving issues in a timely and professional manner.", "ul": [{"li": "Provide excellent customer service and respond to customer inquiries in a timely and professional manner"}, {"li": "Answer written and oral inquiries, and provide information to customers"}, {"li": "Arrange for billing for services, refunds, and credits"}, {"li": "Explain the type and cost of services offered, and issue receipts and other forms"}, {"li": "Maintain records and statistics, and order office supplies and maintain inventory"}, {"li": "Perform general office duties, receive payments, and sell merchandise"}, {"li": "Explain procedures, risks, and benefits to clients, and answer clients' inquiries and provide information"}], "h2": "Work Environment", "p": "Our team is dedicated to providing exceptional customer service and ensuring that our customers have a positive experience. We are looking for a Customer Service Clerk who is able to work in a fast-paced environment and provide excellent customer service in a timely and professional manner.", "ul": [{"li": "Work in a fast-paced environment and provide excellent customer service in a timely and professional manner"}, {"li": "Collaborate with other team members to achieve customer satisfaction and resolve issues"}, {"li": "Maintain confidentiality and handle sensitive customer information with discretion"}], "h2": "Requirements", "p": "To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a team environment, and have a positive attitude. You will also need to be able to multitask and prioritize tasks in a fast-paced environment.", "ul": [{"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work in a team environment and collaborate with other team members"}, {"li": "Positive attitude and ability to multitask and prioritize tasks in a fast-paced environment"}], "h2": "What We Offer", "p": "We offer a competitive salary and benefits package, including dental, health care, and vision care benefits. We also offer free parking and a permanent position with opportunities for growth and development.", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Dental, health care, and vision care benefits"}, {"li": "Free parking and permanent position with opportunities for growth and development"}], "h2": "How to Apply", "p": "If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.", "p": "We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "p": "Apple Auto Glass is an equal opportunities employer and welcomes applications from diverse candidates.", "p": "We are committed to providing a safe and inclusive work environment for all employees.", "p": "Please note that we do not accept applications by email or phone.", "p": "Only applications submitted through our website will be considered.", "p": "Thank you for your interest in joining our team.", "p": "Sincerely, Apple Auto Glass"}