Quality Assurance Supervisor

7 days ago

Waterloo, Ontario, Canada Sunrise Farms Full time
Job Title: Quality Assurance Supervisor

At Sunrise Farms, we are seeking a highly skilled Quality Assurance Supervisor to join our team. As a key member of our quality assurance team, you will be responsible for ensuring that our products meet the highest standards of quality and safety.

Job Summary:

The Quality Assurance Supervisor will be responsible for providing direct supervision and daily support to the QA team members. You will assist the QA and production teams in ensuring that products meet quality standards and food safety requirements. You will also be responsible for implementing GMP, HACCP, and BRC systems, and providing sound leadership, training, and support to plant employees.

Key Responsibilities:
  • Implement, maintain, and verify GMP, HACCP, and BRC systems.
  • Directly supervise QA and Pre-op technicians.
  • Provide food safety and quality direction to production, R&D, purchasing, shipping and receiving, maintenance, planning, sanitation, and other departments.
  • Assist food safety teams with onsite, CFIA, BRC, customer, and 3rd-party audits, animal welfare audits, and mock recalls.
  • Participate in internal food safety and quality audits, including maintenance, production, allergen/gluten, and other.
  • Ensure appropriate risk assessment, root cause analysis, and CAPA for non-conformance, deviation, product holds, and timely dispositions.
  • Advise departmental managers and supervisors of non-conformance, deviation, and holds.
  • Develop and maintain incoming specifications and online profiling spreadsheets to track and trend quality parameters.
  • Ensure maintaining the verification schedule and compliance, including allergen management, record reviews, onsite observations, interviews, etc.
  • Identify trends related to food safety (foreign material, holds, deviations, etc.) and communicate findings to management.
  • Ensure supplier scorecards and non-conformity communications are issued, tracked, trended, and managed.
  • Ensure regulatory compliance with CFIA, BRC, and customer requirements are met and maintained.
  • Work with the corporate team to develop and update SOPs and policies for areas of responsibility to optimize quality, sanitation, operations, and/or other relevant departments as required.
  • Work closely with QA Manager, plant management/leadership team on special projects.
  • Work as a backup to other QA supervisors in their absence.
Requirements:
  • Excellent verbal and written communication skills, proficient with MS Suite products (Word, Excel, PowerPoint, Outlook), statistical processing platforms, and label system software.
  • Strong interpersonal and administrative skills to train, support, and motivate team members.
  • Proven ability to prioritize effectively, multitask, and efficient time management.
  • Sound leadership skills to supervise, train, coach, and discipline team members.
  • Excellent work ethic and accountability, must work with minimal supervision in a team environment.
  • Proven analytical, systematical, and problem-solving abilities.
  • Highly detail-oriented and focused with excellent organizational and decision-making skills.
  • Strong attendance/punctuality.
  • Ability to be adaptable, positive attitude, and professional approach with the willingness to learn.
  • Must be physically and mentally fit to work under pressure in a fast-paced environment.
Education:
  • University degree or college diploma in Food Science, Microbiology, or related discipline preferred.
  • Certification on GMP, HACCP, and/or BRC Global Standard certification preferred.
  • First aid certification/training as an asset.
  • Training on Lean Six Sigma as an asset.
Experience:
  • A minimum of 2-3 years' experience in a similar role with preferably 1 year as supervisor/team leader in a CFIA-regulated meat further processing industry.
  • In-depth knowledge of GMP, HACCP, and BRC/GFSI systems and applicable regulatory agencies, including local, provincial, and CFIA/federal agencies.
  • Preferably 1 year experience conducting CAPA investigation, reporting, internal audits, handling customer complaints, and mock recall.
Working Conditions:
  • Varying schedule with overtime required work on weekends and other shifts as required.
  • Work on the plant floor in a cold and wet environment.
  • Sit or stand for prolonged time as per required tasks.
  • Tolerant of working with variety raw meat products.
  • Follow corporate and governmental regulatory policies, including HACCP, GMP, food safety, and health and safety.

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