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Cloud Operations Manager

2 months ago

Mississauga, Ontario, Canada 1200 Merge Healthcare Solutions Inc. (US) Full time
About the Role

We are seeking a highly skilled and motivated Cloud Operations Manager to lead and oversee our cloud infrastructure operations team at 1200 Merge Healthcare Solutions Inc. (US).

Key Responsibilities
  • Operational Leadership: Lead and manage the day-to-day operations of the cloud infrastructure and solutions installation team, ensuring the continuous availability and performance of cloud services.
  • Team Management: Build, mentor, and lead a high-performing team of cloud operations professionals, fostering a culture of collaboration, innovation, and excellence.
  • Infrastructure Monitoring and Maintenance: Oversee the monitoring of cloud infrastructure performance, proactively identifying and resolving issues to maintain optimal service levels.
  • Security and Compliance: Work closely with the security team to implement and enforce security measures, ensuring compliance with industry standards and regulations.
  • Automation and Efficiency: Drive initiatives for automation and efficiency improvements in cloud operations, leveraging Infrastructure-as-Code (IaC) and other relevant technologies.
  • Documentation and Knowledge Sharing: Ensure comprehensive documentation of cloud architecture, processes, and configurations, and promote knowledge sharing within the team.
  • Capacity Planning: Collaborate with cross-functional teams to conduct capacity planning and scalability assessments, ensuring the infrastructure can support current and future business needs.
  • Cost Management: Monitor and optimize cloud infrastructure costs, identifying opportunities for cost savings without compromising performance or security.
  • Incident Management: Develop and implement incident response procedures, ensuring timely resolution of incidents and minimizing impact on business operations.
  • Disaster Recovery and Business Continuity: Develop and maintain robust disaster recovery and business continuity plans for cloud-based services.
Requirements
  • 7+ years of experience in cloud operations, with a focus on managing complex cloud environments, with minimum 4 years' experience working with Azure.
  • Extensive knowledge of cloud platforms such as Azure, and hands-on experience with cloud services, virtualization, and containerization technologies.
  • Good working knowledge of Azure Policy and understanding of cloud governance.
  • Significant experience working with storage technology such as NetApp and Azure cloud storage services.
  • Experience with Infrastructure-as-Code (IaC) and automation tools.
  • Experience with Kubernetes, automating its deployment and configuration (manifests/helm/Docker/etc.).
  • Experience managing High Availability/Fault Tolerant Systems.
  • Experience with monitoring tools.
  • Experience with Windows and Linux platforms.
  • Knowledge of security best practices and experience implementing security measures in cloud environments.
  • Familiarity with incident response procedures and capacity planning.
  • Proven leadership experience, with the ability to build and lead high-performing teams.
  • Excellent communication and collaboration skills.
  • Proficient at multitasking and proactive in work responsibilities.
  • Excellent troubleshooting, technical problem-solving skills, and decision-making abilities.
  • Certification in cloud technologies (e.g., Azure Administrator) is a plus.
  • Working experience with JavaScript Frameworks (Angular), RESTful APIs, JSON and XML is a plus.