Retail Store Manager

1 week ago

Fernie, Canada Mow and Snow Land Services (2016) Ltd. Full time
Job Title: Retail Store Supervisor

We are seeking a highly organized and detail-oriented Retail Store Supervisor to join our team at Mow and Snow Land Services (2016) Ltd.

Job Summary:

The Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring that sales goals are met, and providing excellent customer service.

Key Responsibilities:
  • Assign sales workers to duties and ensure that they are equipped to provide exceptional customer service.
  • Hire and train new staff members to ensure they have the necessary skills to succeed in the role.
  • Authorize returns of merchandise and resolve any issues that may arise.
  • Establish work schedules to ensure that the store is adequately staffed during peak periods.
  • Sell merchandise and promote products to customers.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Organize and maintain inventory to ensure that products are stocked and easily accessible.
  • Supervise and coordinate the activities of sales staff to ensure that they are working efficiently and effectively.
Requirements:
  • 3-4 years of experience in a retail environment.
  • Excellent communication and interpersonal skills to effectively manage staff and provide customer service.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Physical stamina to stand for extended periods and lift heavy objects.
  • Flexibility to adapt to changing circumstances and priorities.
Work Environment:

The Retail Store Supervisor will work in a fast-paced retail environment with a team of sales staff. The ideal candidate will be able to work independently and as part of a team to achieve sales goals and provide excellent customer service.

Language:

The primary language of work is English.

Hours of Work:

The Retail Store Supervisor will work 35-40 hours per week.

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