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Food Service Team Lead
2 months ago
JALIYAN ENTERPRISES INC. is seeking a skilled Food Service Supervisor to oversee the daily operations of our food service establishment. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high-quality food standards, and leading a team of staff to achieve our goals.
Key Responsibilities- Leadership and Supervision: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and establish methods to meet work schedules.
- Quality Control: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and estimate ingredient and supplies required for meal preparation.
- Team Management: Establish work schedules, supervise 5-10 people, including food service counter attendants, food preparers, kitchen and food service helpers, and ensure a fast-paced environment.
- Customer Service: Provide exceptional customer service, address customer complaints, and ensure a positive dining experience.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 1 year to less than 2 years of experience in a food service establishment, with a focus on customer service, team leadership, and quality control.
- Language: Fluency in English.
- Work Schedule: 30 to 40 hours per week.
